Terms & Conditions - KS Info Tech Solutions
These Terms & Conditions govern your use of the KS Info Tech Solutions website, services, and products. By accessing or using our platform, you agree to comply with these terms. If you disagree with any part of the terms, you must not use our services.
1. General Terms
- KS Info Tech Solutions offers IT services, software solutions, digital products, and hardware items.
- All content on our website is the property of KS Info Tech Solutions and protected by copyright laws.
- We reserve the right to update these terms at any time. Continued use of the website implies acceptance of the updated terms.
2. Eligibility
You must be at least 18 years old or under supervision of a legal guardian to use our services.
3. Products & Services
- We offer customized software, IT consultancy, and hardware (laptops, routers, accessories, etc.).
- Product images are for representation only; specifications may vary.
- We reserve the right to change or discontinue products and services without notice.
4. Pricing & Payments
- All prices are listed in INR and are subject to change.
- Payment must be made via approved channels (UPI, card, bank transfer, etc.).
- In case of payment failure, the order may be canceled automatically.
5. Shipping & Delivery
- Hardware items are shipped within 2–7 business days.
- Delivery timelines may vary based on location and availability.
- We are not responsible for delays caused by courier or force majeure conditions.
6. Cancellation & Refund
- Service-based work can be canceled only within 24 hours of placing the order.
- Hardware orders once shipped cannot be canceled.
- Refunds will be processed in 7–10 working days if approved under company policy.
7. Warranty & Support
- Hardware comes with manufacturer warranty (if applicable).
- Software bugs or technical support will be resolved within agreed SLA.
- No warranty on third-party tools or scripts unless otherwise stated.
8. Limitation of Liability
KS Info Tech Solutions is not liable for:
- Any indirect or incidental damages
- Loss of data, profits, or goodwill from use or inability to use our services
- Third-party actions beyond our control
9. User Responsibilities
- You agree not to use our website for illegal or unauthorized purposes.
- All data you provide must be accurate and true.
- You are responsible for maintaining the confidentiality of your login credentials.
10. Intellectual Property
All logos, trademarks, and content belong to KS Info Tech Solutions and may not be used without permission.
11. Governing Law
These terms shall be governed and construed in accordance with the laws of India, and disputes shall be subject to the jurisdiction of courts in Lucknow, Uttar Pradesh.
12. Contact Information
For any inquiries related to this Privacy Policy, please contact us at:
Last Updated: July 12, 2025